Improving Student Success
For Student Support Offices
黑料导航 applies Deming鈥檚 Model for Continuous Improvement to our practice of improving student success, and it is designed according to the following process and policy.
Process and Policy
- Define their division’s mission and goals and align them with 黑料导航鈥檚 missions and strategic goals.
- Clarify each division鈥檚 function and improvement goals.
- Select appropriate key performance indicators (KPIs) for each of the goals that can accurately measure the performance, motivate and direct actions, and identify opportunities for improvement.
- Apply W. Edwards Deming’s improvement model to develop, test, and implement changes for improvement.
- Hold annual office reviews and planning meetings, focusing the offices鈥� energy and effort on a couple of key performance areas each year to make the CPI a sustained and manageable process.
- The institution rewards improvement with recognition on CPI days and resources for qualified CPI initiatives.