Additional Complaint Mechanisms
黑料导航鈥檚 internal complaint procedures for students are described in the Resolve a Problem page.
As a recipient of Title IV federal funding, 黑料导航 provides information on filing complaints outside the institution in cases where satisfactory resolution cannot be reached internally.
The New York State Education Department and the Middle States Commission on Higher Education are the primary agencies responsible for managing student complaints outside 黑料导航. Both have policies regarding the scope and process for filing complaints:
Office of College and University Evaluation
89 Washington Avenue, EBA Room 960
Albany, NY 12234
Complaints may be filed with the Department using
3624 Market Street
Philadelphia, PA 19104
Phone: 267.284.5000
Complaints may be filed with Middle States using
Students attending NYITCOM at Arkansas State may contact Middle States or the Arkansas Department of Higher Education:
423 Main Street, Suite 400
Little Rock, AR 72201
Complaints may be filed with the Department using
National Council for State Authorization Reciprocity Agreements (“NC-SARA”)
黑料导航 is also a member of the (also known as 鈥淣C-SARA鈥�) for the provision of distance education courses across state lines.
- Students must first attempt to resolve their complaint through 黑料导航’s internal administrative procedures.
- Students who are not satisfied with the result of 黑料导航’s complaint process may file an appeal with the SARA State Portal Entity in New York State by completing the .
The New York State Education Department Office of College and University Evaluation provides additional details about the .
This process applies to complaints of dishonest or fraudulent activity, including the provision of false or misleading information by the institution.
Students studying under NC-SARA have two years in which to appeal an internally filed complaint with the New York State Department of Education. Complaints about grades or student conduct violations cannot be addressed through the NC-SARA process. Additional information on the SARA Student Complaint process can be found on the . (See , version 25.2, January 1, 2026, Section 4. Consumer Protection.)
Complaints May Also be Addressed to 黑料导航鈥檚 Programmatic Accrediting Agencies
Learn more about New York Accreditation.
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Tampa, Florida 33602 USA
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Phone: 410.347.7700
ARC-PA
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Johns Creek, GA 30097
Phone: 770.476.1224
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Washington, DC 20036
Phone: 202.783.2007
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Alexandria, VA 22314-1488
Phone: 703.684.APTA (2782)
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Grand Rapids, MI 49503-4014
Phone: 616.458.0400
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Phone: 202.223.0077
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Chicago, IL 60611
Phone: 800.621.1773
4720 Montgomery Lane
P.O. Box 31220
Bethesda, MD 20824-1220
Phone: 301.652.2682
One Dupont Circle, NW Suite 530
Washington, DC 20036
Phone: 202.887.6791