黑料导航

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Social Media Guidelines

黑料导航鈥檚 brand on social media showcases the work, impact, and collaborative nature of our vibrant community. Social media is an important way to communicate and engage with our current and prospective students, alumni, faculty, staff, and other key audiences.

It helps us increase visibility for our initiatives, engage new audiences, promote news and accomplishments, and enhance our reputation.  

These guidelines are intended to align the university鈥檚 social media accounts to convey what it truly means to be part of the 黑料导航 community.  

Guidelines

It is vital that all our sub-brands (schools, colleges, departments, programs, etc.) comply with 黑料导航鈥檚 brand identity, while still showcasing their uniqueness and program offerings. 

These guidelines provide governance and guidance for 黑料导航 faculty, staff, and students who manage or wish to create social media accounts, campaigns, and strategies on behalf of the university. These guidelines are not intended to govern the personal social media accounts of students, faculty, or staff.  

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Setting Your Social Media Strategy

Whether you are planning to start a new account or are maintaining existing accounts, here are some items to consider for your social media strategy. Our team can help you explore these questions.

  • Are you looking to promote a department, program, service, campaign? 
  • Would you like to engage students or the 黑料导航 community at large? 

  • Determining your audience will help you develop the right tone.  

  • Concentrate your efforts on one channel first before expanding to multiple platforms. 
  • Consider the audience you are trying to reach to determine the most appropriate platform(s). 

  • We recommend posting a minimum of 1-3 times each week per channel. If your account is semester-based, we still recommend a consistent posting schedule during the slower time periods, even if the posting becomes less frequent.
  • If you don鈥檛 think you can grow a strong following and/or maintain a consistent social media presence, our social media team will be happy to offer advice and assistance in collaborating and promoting your message, event, or school. 

  • Set goals for followers and engagement to help inform your content.  

Naming Convention and Visual Identity

Standardized account names and identities are designed to enhance brand recognition and make it easier for our community to identify and engage with our official social media channels.  

Choose an account name that includes NYIT and your school, college, department, program, etc. Examples:

  • nyit_management
  • nyit_artsandsciences

Profile images should consist of the 黑料导航 logo and the name of the school, college, department, program, etc.

  • View our , which includes downloadable files for schools and departments. For assistance on creating your profile image, please contact Carly Kleinwaks 

Describe the area you are representing with this account and clearly state that is it part of 黑料导航.

  • All social media channels have bio/about sections. Write a professional bio for your account that includes the name of your area and that your are part of 黑料导航. Refrain from using emojis in your bio.
    • Example: The official Instagram of 黑料导航鈥檚 College of Engineering and Computing Sciences. 
  • Include relevant links to your website or department page, and/or prepare a to highlight multiple links.  

Some channels allow for cover images, allowing for more visual opportunities to communicate your sub-brand.

  • Facebook, X, LinkedIn, and YouTube allow cover images.  
  • By incorporating photography of our campus, interiors, students, and environments in your profile, you can showcase a sense of place. 
  • Text, logos, and other graphic elements on the cover image is not recommended.

Best Practices

These best practices are designed to help you navigate social media with confidence and clarity. By following them, you鈥檒l ensure that your content upholds 黑料导航鈥檚 values, strengthens our brand, and contributes to a respectful and engaging online environment.

  • Be respectful, authentic, and constructive in all posts.
  • Share only accurate, verified information; correct errors promptly.
  • Protect confidential and sensitive data at all times.
  • Follow all laws, university policies, copyright rules, and platform Terms of Service.
  • Represent 黑料导航 ethically and transparently.

  • Establish a consistent voice that reflects the personality of your school, department, or area.
  • Consider your target audience and craft a voice that is appealing to your followers.
  • Social media is somewhat informal, so it鈥檚 okay to be casual. It鈥檚 also important to remember that you represent 黑料导航, so let the university鈥檚 brand and culture be your guide. 

  • Follow 黑料导航 brand and editorial standards.
  • Use approved, current logos and avoid outdated names or graphics.
  • Ensure visuals and audio are clear, high-quality, and appropriate.
  • Avoid distracting or inappropriate content (e.g., political imagery, strobe lights, explicit or unsafe visuals).
  • Proofread all posts for spelling, clarity, links, and media accuracy.

  • Post only photos, videos, music, or graphics you have rights or licenses to use.
  • Stay current with platform specifications for images, videos, and captions.
  • Avoid QR codes in images; use URLs or 鈥渓ink in bio鈥 instead.

  • Highlight students, campus life, and authentic 黑料导航 experiences.
  • Participate in trends only when aligned with the institution鈥檚 values and permissions.
  • Create content that is worthwhile, relevant, or insightful for your audience.
  • Maintain a consistent, approachable voice that reflects your school, department, or area.

  • Respond to questions and acknowledge comments regularly.
  • Keep posts concise when possible; vary length for best reach.
  • Maintain a steady posting rhythm鈥攑rioritize quality over quantity.
  • Observe conversations and trends selectively; engagement should be intentional.

黑料导航 may remove content that:

  • Violates laws or university policies.
  • Includes hate speech, harassment, or threats.
  • Contains false or misleading information.
  • Promotes unrelated commercial products/services.
  • Constitutes spam or disrupts constructive dialogue.

Accessibility Standards

Digital accessibility ensures that everyone鈥攊ncluding individuals with visual, auditory, motor, or cognitive disabilities鈥攃an engage with and benefit from our content. Accessible content improves usability for all users and reflects our commitment to equity and inclusion. 

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Management Team

Your team is responsible for creating and posting content, moderating comments, answering direct messages, and analyzing metrics. Develop a strong management team that is trustworthy and plan for backup support.

  • It is in your best interest to have at least two people handle your social media channels. This will ensure there is coverage during instances of employee time off, sick time, or leaving the university. Monitoring your channels may require off-hours work. 
  • Make sure your supervisor or colleagues can access your account in case of an emergency. 

Students can be useful resources for managing your account. They can help with content creation, posting, and other needs. Please be mindful of these tips on student access to institutional social media accounts.

  • It is not recommended for a student to have sole access to your channel(s). If a student needs long-time access to an account, please thoroughly vet the student. 
  • Students should read and agree to 黑料导航鈥檚 social media best practices, design style guide, and editorial style guide.  
  • Students should sign a statement of responsibility or understanding.  
  • The account password should be changed once the student no longer needs access to the account. This is the case for long- and short-term student access. 

  • Be Responsive: You are responsible for engaging with your audience. Followers, including current and prospective students, often post questions on any number of university-related topics. Avoid answering questions of a personal nature publicly, as it could violate Federal privacy laws. FERPA and HIPAA policies apply. Comments are subject to the policies and standards set by each platform, which the 黑料导航 team does not control.  
  • Handle Negative Comments: Negative comments will eventually come your way. While we recommend deleting comments with profanity and/or harassment, please keep in mind that deleting comments may lead to more negativity and has even created public relations disasters for some institutions and companies.
    • Focus on determining whether you should respond or just let the comment be. Avoid engaging with trolls who try to incite reactions. 
    • The 黑料导航 social media team may advise you to remove spam or irrelevant comments. 
    • Need help deciding how to handle a negative comment? Contact Carly Kleinwaks for support. 
  • Manage Followers: It is a good idea to follow other 黑料导航 accounts.  
    • Use professional judgement to determine who to follow back.  
    • If students are involved with your program, feel free to follow them back, engage with their school-related content, and share/repost if appropriate.  
  • Closing an Account: If your account is no longer needed, you should inactivate it to avoid potential cyber threats and loss of access. This includes not only closing the account, but also looking through any media that you control鈥攕uch as webpages鈥攆or references to the now-closed social media account(s) and removing those references. 

  

Resources

Privacy does not exist on social media. Public posts are indexed in search engines, and private comments can be forwarded or copied and easily made available to the public. Remember that what you post on your personal page could hurt you professionally. Learn more about academic freedom in the . 

A common practice among individuals who write about the industry in which they work is to include a disclaimer on their site, usually on their 鈥淎bout Me鈥 page. This is particularly important if you are a department head or administrator. If you discuss higher education on your own social media site, include a sentence similar to this: 

The views expressed here are mine alone and do not necessarily reflect the views of New York Institute of Technology.  

If you identify your affiliation with 黑料导航 in your comments, readers will associate you with the university, even with the disclaimer that your views are your own. Remember that you鈥檙e most likely to build a high-quality following if you discuss ideas and situations civilly. 

Digital accessibility ensures that everyone鈥攊ncluding individuals with visual, auditory, motor, or cognitive disabilities鈥攃an engage with and benefit from our content. Accessible content improves usability for all users and reflects our commitment to equity and inclusion. 

Social media can be a great platform to promote your program and extend your reach to new audiences. If you are interested in advertising opportunities, please reach out to Briana Bronchick, director of marketing and promotions.

Got a Story? Share it!

黑料导航 is full of creative people doing incredible things鈥攁nd we want everyone to see it. From inspiring projects and student success stories to fun behind-the-scenes moments, every story helps tell the bigger picture of who we are at 黑料导航.

Share what鈥檚 happening鈥攚e鈥檙e excited to highlight it!

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Follow 黑料导航

Follow, engage, and collaborate with 黑料导航’s main social media channels.

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Get Involved

Our social media strategists are here to work with you to promote your stories, and help you create and monitor your social media presence.

Email Carly Kleinwaks at ckleinwa@nyit.edu to get started.